Dero ZAP Snapshot: University of Colorado Colorado Springs

Earlier in the year, we told you about how every day is Bike to Work Day at Dero. You might wonder, how do we track our daily commuting, and what do those metrics look like? That’s where Dero ZAP comes in, our commuter wellness program. With a few clicks, anyone signed up can see how times they rode into work, the amount of CO2 they’ve reduced, the number of calories burned and gallons of gas saved. At Dero, we recently surpassed 14,000 miles biked for 2017!

Not familiar with ZAP? Watch this short video and continue reading below!
Did you know that Dero ZAP isn’t just for business commuter programs? Programs have been successfully launched at campuses across the US. Recently, our ZAP Specialist Tony Spaaij interviewed Kimberly Reeves, the Sustainability Program Manager at the University of Colorado Colorado Springs. Read on to learn about the implementation, results, and highlights of their Dero ZAP program.

Tony: Why did you choose ZAP?

Kimberly: Dero ZAP was the only all-in-one program we could find. Their RFID tags allowed for easy participation that helped move our bike incentive program away from self-reporting. And the online dashboard provides easy access to information for both participants and program managers.

What is your favorite part of using ZAP?

My favorite part of using Dero ZAP are the affirming stories from participants. Our front runner is a facilities staff person, and he’ll be the first to tell you how far ahead of the second place rider he is. There’s also a chemistry professor who can’t get enough of the ‘chirp’ every time he gets to campus. He says it’s like a little cheer that he biked another day; he rides for the health benefits.

What was your experience implementing the program and getting people to participate?

Thanks to our Facilities Services staff, we were fortunate enough to get our first (of five) stations installed before our annual Bike Jam/Bike to Campus Day. At that one event, we were able to sign-up 60 participants. Since then, we’ve held more, smaller bike events and are currently at 85 participants. I think our riders appreciate the elimination of self-reporting data. We’re hoping this upcoming year, since we have all five stations installed as of March 2017, we’ll have more participation.

What have your results been since implementing the program?

That original station is by-far the most frequented, but the data has shown two other entrances on campus that personally, I don’t see on a daily basis and wouldn’t have expected that much traffic. These stats will help advocate for bike infrastructure in these priority areas.

What is your favorite program feature?

My favorite program feature is the ease of randomly handing-out prizes. I’m able to give a concrete goal for the month, and the dashboard provides the ability to sort, draw a winner and automatically alert them with an email. This feature also helps us keep a more accurate inventory of prizes.

Why is it important to promote wellness at your organization?

With the location of our campus on a bluff and 15-30 minutes from amazing hiking trails (not to mention the trails on campus,) promoting wellness seems to be a way of life at UCCS. Active living not only keeps us healthy, but also hopefully provides ways in which we can deal with life’s stresses in a positive way.

And how does ZAP contribute to promoting wellness?

Dero ZAP has been a forum for talking about why colleagues bike to campus. These conversations sometimes involve saving money on parking or reducing their use of single-occupancy vehicles, but no matter the reason, health is usually a main factor.
Interested in learning more about how you can start a Dero ZAP program? Register for a webinar or contact us!

Dero Moves to New Facility

Dero has moved to 42 Northern Stacks Drive, Suite 100, Minneapolis, MN 55421. This facility expands Dero’s bike rack manufacturing to continue to meet the growing demand for bike parking. The building is within the new Northern Stacks commercial development, just north of Downtown Minneapolis.

The relocation allows Dero to increase its operational footprint to better serve customers. This move also provides additional staff amenities, such as a fitness room, showers and locker room, and of course, more room for bike parking and a bicycle maintenance area. Plus the old ping pong and foosball tables made the move as well. Dero now offers staff access to a brand new e-bike fleet for bicycle commuting and continues its $6 per day incentive when employees bike, walk, use transit, or carpool to work, using its Dero ZAP technology to automatically track these trips.

“We’re excited that with this new building, we’re able to grow and continue to up our game in manufacturing to better serve our customers,” states Andy Lageson, General Manager of Dero, “and we’re proud to continue to support our employees in decreasing single occupancy vehicle use by encouraging other commuter options, such as biking, with our new amenities.”

Dero is sharing this space with Everlast Climbing, also a PlayCore company. The shared lobby will feature a 28-foot Everlast climbing wall.

Advocacy, Tips

What Makes a Good Bike Rack?

By Lou Fineberg National Advocacy Accounts Manager This post originally appeared on Strong Towns during their Bike Week.  A bike rack is a bike rack, right? If you’ve seen one, you’ve seen them all… Actually, bike parking is not quite that simple. For nearly 15 years, I have been closely involved in bike parking. As an advocate, I co-founded Bike Pittsburgh, and now, working for Dero in the bike parking industry, I interact with bike advocates nationwide. Here are my observations about bike parking done right. download


Bicycle parking should be located in an easily accessible area that is well-lit, secure, and preferably sheltered. It should be placed as close to the building entrance(s) as possible, or at least as close as the nearest car parking. When done well, bike parking can enhance a space, make people with bikes feel welcomed, and even encourage more people to ride. When done poorly it can convey indifference, cause frustration, be an eyesore, or even a hazard. Imagine having roads, but nowhere to park cars. As cities increasingly develop bike paths, cycle tracks, and green lanes, bike parking is essential. Otherwise, as any urban planner will tell you, we are welcoming chaos to our public spaces. Good ordinances and good planning help municipalities and organizations determine where bikes get parked. Transit hubs and businesses are the obvious places for bike racks, but it is also important to observe cities in the same way the esteemed Jane Jacobs did by watching how people interact with places, which leads us to know where bike racks function best. Some underused bike parking investments have been mistaken as failures, but the placement is usually wrong, not the bike rack. Bike parking that is out of the way often gets ignored.



A bike should be able to rest firmly against a bike rack – two points of contact is ideal. The frame and front wheel, which can swivel, need to rest fully supported against the rack and be able to lock to the bike rack with a U-style or similarly secure lock. This provides security and stability – the essentials of good bike parking. When selecting bike parking, some basic questions will help determine a good solution: Is it intended for short-term use (less than 2 hours) or long-term (more than 2 hours)? Convenience trumps shelter for short-term parking, while protection from the elements is prioritized in long-term settings. How many bicycles need to be parked? What are the location and dimensions of the space? What is the budget? There are bike racks designed to best fit sidewalks, streetscapes, inside buildings and out. There are horizontal, vertical, stacked, and custom options all designed to meet various needs and spaces. Bike lockers, shelters, and rooms are best for long-term bike parking for additional security and weather protection.


Local government can play a critical role in making sure bike parking is implemented properly. Their tools include requirements in the city code that dictate the appropriate design and quantities for bike parking. San Francisco has among the most comprehensive bike parking regulations in the nation and this has resulted in the dramatic increase in bike rooms in buildings. Streamlined permitting processes for bike racks in the public right-of-way and at events also helps significantly increase bicycle access. Cities that truly want to encourage bicycling have money in their budgets – even a modest amount – earmarked for bike racks in business districts. Sometimes it is a part of a cost share program that helps stretch dollars further, like in Minneapolis. It’s also important to understand and work within the political climate where the legislation is being passed. Proper enforcement will help regulations to stick.


The most important role an individual has is advocating for more bike parking. Governments usually do not act until people speak up. If you feel your voice is not being heard, ally with a local organization and help them champion bike parking as an important issue. Fortunately, the current growth in using bikes for transportation makes it easier to argue your case. This is true when it comes to businesses as well. In the past, bicycle investments were often couched in “the right thing to do” category. Today they are increasingly understood as a smart investment because bike parking and other bike amenities attract people (customers and employees) who demand it. If you’re a business owner, you might also consider installing a bike rack outside your store/office.


Custom bike racks can be fanciful and help identify stores, neighborhoods, districts, and cities. The key to a successful custom rack is that it must be functional as well. Bike Pittsburgh started in part with a public art bike rack called the Three Rivers rack (check out the video to the right). It caught the public’s attention in a way that helped garner almost immediate recognition and support. Subsequently, we quickly learned the power of the bike rack. It is not only a place to park a bike, but it is a symbol that marks bike friendly places and encourages more people to ride. Bike Pittsburgh also used a “Pop Up” grant in collaboration with the Pittsburgh Parking Authority to reinvent a small section of a parking garage reserved for eight bike racks. The colorful project, called Space Invaders, significantly increased the amount of bike parking and brought attention to a space that previously went unnoticed. Another project, spearheaded by an affordable housing developer, dedicated the entire side of a historic building in Downtown Pittsburgh to bike parking. They used reclaimed shipping containers at the foot of the building and called attention to it with a several story high mural that is visible to thousands of daily commuters.



Bike parking can also be a way for developers to offset car parking requirements when the local code allows a swap of required car parking for bicycle parking – a common feature in well-informed legislation that reflect changing mobility preferences. The swap has benefited many urban developments. Lena Andrews, a Planning and Development Officer at Action Housing in Pittsburgh is adamant that, “affordable housing should not be car-oriented.” Developments intended to serve those with lower-incomes are best located in places that are walk, bike, and transit accessible. This also can make projects more financially feasible for developers, since bike parking is extremely inexpensive compared to car parking, and also saves on space which, in this case, increased the number of units for Andrews’ project. Win-win. Slowly, bike parking is becoming more than just an afterthought. Ten years ago the City of Pittsburgh had no clear mechanism in place to install the Three Rivers bike rack, and it was arduous to navigate all of the city departments involved. However, our team dove in to acquire the signatures from property owners and adjacent property owners, and solve the issue of paying for the encroachment fees. After some perseverance, bike parking emerged as a dramatic catalyst that inspired fun, creativity, and challenged us to rethink public spaces. It became part of the public conversation. Now the City of Pittsburgh has a webpage dedicated to bike parking. Have no doubt – well planned bicycle parking enhances lives, making biking convenient and encouraging people to enjoy their city on two wheels.
Public Bike Repair

Notes From a Bike Parking Nerd: Public Bike Repair


Public bike repair goes with quality bicycle parking like a smile while riding your favorite two-wheeled steed. Riders never know when they’ll need to make a minor adjustment, whether it’s tightening brakes, pumping up tires, or adjusting seatpost height. Bike repair amenities like our Fixit and Tool Kits are at home in nearly any setting–secured bike rooms, city parks and trails, covered bike shelters, college campuses, and private businesses. Both the Fixit and Tool Kits include all the necessary tools to perform basic repairs and maintenance, and they’re securely attached using aircraft grade stainless steel cables and tamper-resistant fasteners. Also check out our crowdsourced map with locations of nearly 900 public Fixit stations around the world.

Differences between Air Kit 2 & Air Kit 3

We offer two heavy-duty air pump models to accompany your public bike repair. The Air Kit 2 and Air Kit 3 were both designed from the ground up by Dero engineers, are constructed from quality steel tubing, and require minimal upkeep to maintain (more on this later in the post). The primary differences between the two models are:

Air Kit 2:

  • -Both Fixit-mounted and freestanding options
  • -Smaller footprint
  • -No pressure gauge

Air Kit 3:

  • -Freestanding mount only
  • -Larger footprint
  • -Includes waterproof, anti-fog pressure gauge

Step 3b

Pump maintenance 101

Our Air Kit pumps both feature lots of moving parts. And like the components on your bicycle, worn out or abused parts occasionally need to be replaced to keep them functioning optimally. The most common maintenance you will perform on your Air Kit is replacing the hose and/or pump head. Fortunately for you, we have detailed video and print instructions that walk you through this process for replacing the pump head and hose on an Air Kit 2. Additionally, nearly all of the replacement parts for our Air Kits (and Fixit stands) can be easily ordered on our website.


Pump Stops

Pump Stops are the most unassuming product in our bike repair lineup.Not everyone has a kickstand, so we designed it to accompany our Air Kit pumps. A Pump Stop holds your bicycle upright so you can easily fill your tires with air, without risking it falling over in the process.

If you need any further assistance with planning or maintaining your public bike repair amenities, please feel free to reach out to our customer service department by calling (888) 337-6729.


Notes from a Bike Parking Nerd

Did you know that the Dero staff are a bunch of bike parking nerds? It’s true. Whenever we’re out riding, we constantly look for ways to improve the existing bicycling infrastructure we use every day. So how does that translate to the racks, shelters, and bike repair in our product line? In this first edition of “Notes from a Bike Parking Nerd,” we discuss the application and decision-making process that goes into choosing the best finish for your project.


Before jumping into details, let’s strip away the multitude of finish options, and talk about what, exactly, is in our bike racks. We’re proud of the fact that nearly all of our racks contain at least 83% post-consumer recycled steel. On top of that, we try our hardest to source steel that’s been milled in close proximity to our fab shop. Much like the principles behind farm-to-table, we take into consideration how our bike racks and public bike repair products are brought from mill-to-street. While our mild steel products are all harvested in our neighboring state, Iowa, all the steel in our Recycle Rack line are harvested right next door in St. Paul, MN. Even better? We guarantee that all our bike racks are 100% gluten free!


For some, the choice of what finish will work best for a project will come down to one question: Will this fit in with my building/company/brand aesthetic? If yours is a custom project, opting for one of the 250 custom powder coat colors offers the most creative freedom for your design. Both our PVC rubber dip and thermoplastic coat offer durable options for projects in high-traffic areas or on busy city streets. For eye-catching racks, stainless steel is also an option for most of our product line. Galvanized rounds out our finish options, and it provides incredible durability for an attractive price point. Below, we’ll weigh durability and upkeep for different installation conditions for each finish type.

POWDER COAT // While our powder coat finishes are very durable, they are susceptible to scratches. Road salt, heavy rains, and potential damage from street-cleaners or snow removal can take their toll on your rack’s finish (and this applies to all bike parking). Fear not, we are happy to provide touch-up paint should the need arise!

THERMOPLASTIC // Our thermoplastic coating offers less color choices than powder coat, but it is much more robust, typically being 8-10 mils thicker. Its additional thickness offers superior impact resistance over powder coating. And even if chips or scratches appear on your rack, the galvanized coating beneath the thermoplastic prevents rust from forming.


STAINLESS // What can we say? Stainless steel finish is our most beautiful and durable option, but it costs a premium. We use 304 grade stainless steel which will retain its like-new radiance for many years. Occasionally, steel from bikes or locks rubs onto a stainless rack’s surface, thus causing rust to appear. We want your stainless racks to stay pristine, so we now offer Rack Renewal, our new stainless steel cleaner.


GALVANIZED// Galvanized steel is both extremely durable and cost-efficient. It requires the least amount of upkeep and the galvanized finish doesn’t chip, scratch, or flake from regular use. For projects where you desire minimal upkeep but require maximum durability, galvanized is an excellent option.

PVC DIP // Our black PVC dip finish is one of the most resilient options that protects the rack from abrasions, impacts, and corrosion. It is UV-stabilized, and its rubbery exterior provides a slightly softer surface for bikes to lock up. PVC dip is optimized for smaller rack sizes such as our Hoop Rack and Swerve Rack.